FAQ

Q: What can a Promotional Products Consultant do for me?
A: Promosite Online is designed to assist our customers in finding their promotional products quickly and easily either through our huge search engine or with personal help from one of our consultants.

Q: How do I get help from a consultant?
A: Simply fill out the form on the "Contact Us" page and in no time someone will contact you.

Q: What is "Camera Ready" art?
A: "Camera Ready" refers to art and copy that is ready to be imprinted onto a product without being retouched, reworked or otherwise "cleaned up" by our art department.  Logos, images and artwork must be clear, sharp line artwork without ragged, jagged edges.  We cannot accept photocopied artwork, or any artwork that contains shadings, patterns, or screens.  All artwork requiring work by our art staff will be billed at a rate of no less that $30.00 an hour. 

Q: How do I place an order?
A: When you find an item(s) you would like to purchase, simply select the quantity you want, and proceed to the shopping cart.  The site will direct you step by step through the ordering process.  You will be asked to provide imprint information for your item(s), as well as color and type style choices where applicable.  The shopping cart will ask for complete shipping and payment information.